Frequently Asked Questions.

George has strong experience with Service Cloud, Field Services (FSL), Marketing Cloud, Personalization, Salesforce Communities/Experience Cloud (Partner, Customer, and Employee Portals), Chatbot/ Case Deflection, Sales Cloud, Salesforce Revenue Cloud (CPQ/Billing), Zuora, Apttus/Conga CPQ/CLM, DocuSign, Agentforce/Einstein/AI Cloud, Commerce Cloud (B2C)/CloudCraze (B2B), UI/UX/CX design and front-end and Mobile Development, Financial Services Cloud (FSC), Health Cloud, Education Cloud.

He has extensive experience with Salesforce DevOps, SDLC and CoE setup and operations, release management, source repositories, version control, CI/CD. George has implemented more than 50 end-to-end projects across the Salesforce feature-set and eco-system typically with mid-market and enterprise organizations, with many prime vendors and SI’s including internally and on behalf of Salesforce directly.

His roles include Salesforce development, administration, solutions and technical architecture, business and systems analysis, manager, advisory and consultative roles.

Skill Matrix

Contracting Questions

Salesforce as a Solution Architect & Business/Systems Analysis & Project Management

George has more than 10 years of Salesforce architecture experience and business analysis and project management skills (gathering requirements, solutioning, articulating user stories with clear acceptance criteria, prioritization, MVP, resource planning, implementation with sprints, testing, DevOps, UAT, and release management).

Marketing Cloud & Pardot Account Engagement Experience

George has more than 5 years of experience with Pardot Account Engagement and Marketing Cloud, including experience implementing new instances of SFMC, integrating SFMC with other Salesforce and non-Salesforce data sources, building automations and data extensions, designing front-end email templates, building end-to-end journeys in Journey Builder, building reports and dashboards, and running A/B tests to optimize campaign performance. His skills include AMP scripting, SQL, Software Development Lifecycle (SDLC); Salesforce & Marketing Cloud Deployment; Personalization, Landing Pages, Email Communications and Journey Builder, Salesforce Genie/CDP.

Vlocity Salesforce Industry Cloud

George has recent experience with Vlocity/Industry Cloud and Omnistudio development.

Extensive experience with Sales, Service, Revenue & Marketing modules

10 years of experience with Sales Cloud with sales enablement (Landing Page development, Outreach for BDR's, Drift/Intercom/Live Agent Chatbot automation for qualification automation). Experience with Salesforce Service Cloud with various chatbot and CTI telephony integrations for call center agents, case deflection, self-service community clouds and 360 customer views. 5 years of experience with Pardot and Marketing Cloud modules. 5 years of CPQ and CLM experience.

Knowledge of Apex development, Lightning Web Components, JavaScript, ReactJS

George has more than 10 years of experience with Apex, VFP, and LWC development in Salesforce.

Industry specific experience

George has worked on numerous end-to-end Health Cloud and Financial Services Cloud (FSC) projects. He has also worked with Manufacturing Cloud, Consumer Goods Cloud (& CPGToolbox), Education Cloud, and Non-Profit Success Pack (NPSP) for 501(c)3 organizations. HIPAA and PCI compliance experience including Salesforce Shield.

Salesforce Commerce Cloud (B2C & B2B)

George has 3+ years of experience with SFCC/SFRA (B2C) and CloudCraze (Salesforce B2B eCommerce), SiteCore CMS, DXP, Kentico, Wordpress, SSO/CIAM, Payment Gateways, Schedulers, Nearest Location Lookups, Product Catalog, ERP, Order Fulfillment integration. 18+ years with Salesforce in general (ie: Marketing Cloud/Personalization, Sales Cloud, CPQ, Service Cloud, Chatbot, CTI Integration). 25+ years IT experience overall. He has strong client-facing skills and offshore experience as a tech lead/manager with attention to detail, resourcefulness, self-starter, and UI/UX/CX front-end design and development skills, ReactJS, Javascript, Webflow.

Netsuite, Sage Intacct, QuickBooks, Workday, Workable, Bamboo, SAP ERP/HCM, Financialforce, Kantata PSA

George has years of experience working with various ERP, HCM, PSA, and financial/general ledger systems in addition to his many years of experience with Salesforce.

Einstein (AI) experience-insights, visualizations and automation (Einstein Search)

3+ years of experience with Salesforce Einstein, Analytics, Tableau, and Mulesoft Anypoint, Composer, RPA, Flow Orchestration.

Experience with Data Migrations, Data Cleansing, and Salesforce API Integration

George has more than 10 years of experience with data migrations, data cleanup, and various integration design patterns including point-to-point, middleware ETL platforms, synchronous callouts, external objects, webservices, iframes, SSO/CIAM including Azure AD and Forgerock.

Can you work on-site?

I don't mind traveling occasionally and at milestones 30 days after starting; most of my work will be performed remotely.

How do I engage with you?

I can work in a corp-to-corp relationship with your company. I can send an MSA and SOW, or if you are a partner working with an end-client, you can send me your MSA/SOW and I can review and sign. I then invoice you and you would invoice your client. Please complete the Contact Me page and we can discuss the project and hourly rates.

Can you work as a full-time permanent employee?

I am open to discussing this, but usually wouldn't look to work anything other than corp-to-corp for the first 3-6 months.

What about Certifications?

I am a Certified Salesforce Consulting and Implementation Partner.

Can you send references?

Here's a Letter of Recommendation. I can provide more references as a last step of the interview process.