West Monroe

Field Service Lightning
Sales Cloud
Service Cloud
Financial Services Cloud

Project Overview

A complete pack of adaptation on Salesforce.

West Monroe (formerly West Monroe Partners) is a business and technology consulting firm that works with organizations to develop, build, and operate their businesses effectively and efficiently. The firm was founded in 2002 and has grown rapidly over the years.. They needed a full company adequation on their processes.
The company was on a constant growth, so they needed a complete Salesforce solution.

Anticipating what is next

Our Response

Renewing a workflow.

We developed from scratch an automated solution to do the following:

Setup of CloudCraze eCommerce

Salesforce Partner Community initiative

The result

Tracking every step.

The results began to be shown during the coming months after the system update.
The ecommerce on the right track and the system being accordingly with the best practices made the company raise significantly on the passing months.