Optum/ United Healthcare is a leading healthcare provider with a strong focus on patient satisfaction. To meet the growing demand for home-based medical services, Optum/ United Healthcare decided to implement a comprehensive solution that would enable them to manage and streamline their house call services.
Transforming healthcare, one house call at a time with Salesforce Health Cloud and Field Service Lightning
We developed from scratch an automated solution to do the following:
Implementation of Salesforce Health Cloud
Field Service Lightning
Service Cloud
Custom Lightning Components development
Salesforce Communities
This solution was built entirely using Salesforce platform.
A team of 20 professionals working as Solution Architects built better ways to upscale the services made the solution be viable through application for House Calls, performing hundreds of thousand of calls per years.
