Optum/United Health Group

Salesforce Health Cloud\
Service Cloud

Project Overview

Upgrading Systems

Optum/ United Healthcare is a leading healthcare provider with a strong focus on patient satisfaction. To meet the growing demand for home-based medical services, Optum/ United Healthcare decided to implement a comprehensive solution that would enable them to manage and streamline their house call services.

Transforming healthcare, one house call at a time with Salesforce Health Cloud and Field Service Lightning

Our Response

Revolutionizing house call services with Salesforce.

We developed from scratch an automated solution to do the following:

Implementation of Salesforce Health Cloud

Field Service Lightning

Service Cloud

Custom Lightning Components development

Salesforce Communities

This solution was built entirely using Salesforce platform.

The result

A perfect way to solve issues.

A team of 20 professionals working as Solution Architects built better ways to upscale the services made the solution be viable through application for House Calls, performing hundreds of thousand of calls per years.