IAA-Insurance Auto Auctions

Salesforce Lightning

Project Overview

Reimagining the bidding process.

Leveraging leading-edge technology and focusing on innovation, the customer unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles.  The organization needed a solution to transition from a manual bidding system to an automated one, to increase the volume of vehicles that could be purchased.

"From manual to automated"

Our Response

Help the leading global digital marketplace optimize their process.

We developed from scratch an automated solution to do the following:

Query vehicles available for purchase from multiple vendors’ databases

Invoke an internal AI tool to determine appropriate offer amount for a vehicle, based on complex algorithms

Auto-extend an offer on a vehicle without the need for human intervention

Provide real-time status updates on purchase lifecycle to vendor databases

This solution was built entirely using Lightning components on the Salesforce platform.

The result

Real-time solution without the need of human intervention.

Implementing this solution allowed the customer to scale and significantly increase their throughput for vehicle purchases, without having to increase their purchasing team headcount. Also, an automated end-to-end solution allowed for the purchasing team to focus human attention on oversight and special-case scenarios, and not repeatable, manual tasks.