Banfield

Services
Customization
Integration
Automation
Platforms
Salesforce Health Cloud
Service Commerce Cloud

Project Overview

Empowering Your Salesforce Success with Expertise and Innovation.

Banfield Pet Hospital offers a range of services designed to promote the health and well-being of pets. One of their primary services is preventive care, which involves regular check-ups, vaccinations, and screenings to catch any health issues early on. They needed a full renovation on a huge scale.

Smart packages of healthcare done in a new platform.

Our Response

Technical restructuring based on a new form of understanding.

We developed from scratch an automated solution to do the following:

Query vehicles available for purchase from multiple vendors’ databases

Invoke an internal AI tool to determine appropriate offer amount for a vehicle, based on complex algorithms

Auto-extend an offer on a vehicle without the need for human intervention

Provide real-time status updates on purchase lifecycle to vendor databases

This solution was built entirely using Lightning components on the Salesforce platform.

The result

Upgrade the process, building better strategies.

Through a better understanding of the daily routine, we developed structure changes in every aspect of the business, making it more fluid and more effective.